MERRY CHRISTMAS AND HAPPY NEW YEAR
WISHING YOU ALL THE BEST FOR THE NEW YEAR
Gladstone Medical Centre
We would like to welcome you to the Gladstone Medical Centre Website. Gladstone Medical Centre is an innovative, award winning, one of the oldest established practices in Rock Ferry. The surgery dates back to late 1920s and it has gone through various transformations to become an excellent medical centre it is today. We hope you will quickly benefit from the user-friendly layout of our new website and its wealth of information about healthcare services we provide. You will be able to find out when we open and what to do when we’re not; and you will do all of these from the comfort of your own home!
Wirral Extended Access Service
As part of a Department of Health directive in relation to Primary Care, Wirral CCG now provide an extended GP access scheme to all Wirral patients to help facilitate extended access. You can now book to see a GP in the evening, at weekends or on bank holidays.
This service has been provided across a number of locations on the Wirral.
To book an appointment during the surgery opening times please call 0151 645 2306. Or call at 0151 652 6077 from 10 am to 6 pm at weekends.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Gladstone Medical Centre in the last financial year was £70,397 before tax and National Insurance.
This is for 3 full time GPs who worked in the practice for more than six months.
GLADSTONE MEDICAL CENTRE- OPEN DAY
Gladstone Medical Centre Open day on 15th February 2018
We would like to thank all our new and existing patients who attended the Open Day Event on 15th February 2018 , conducted by the Practice but well supported by the Patient Participation Group (PPG) Members.
The Open Day Event provided the Practice to discuss the services available for our patients and answer any queries they may have. The doctors and management staff were available throughout the event.
We refer our practice as a Learning Practice and an Open Day event is one of the most important Patient Engagement Event. The event has helped us in getting more familiar with our patients, informing them regarding our services, improvements made to the practice and listening to patients having queries or constructive feedback to help improve the way surgery is providing them service.We greatly appreciate time of our PPG members, helping us in planning, making the event popular among our patients and thus making the event successful for the practice and the patients.
We had the opportunity to provide information regarding our services to our patients through Newsletters and Leaflets. The event has helped us getting more feedback through surveys, which will help us in rating our services and highlight areas of improvement.
The atmosphere was lively and engaging and we have received a lot of positive comments from attendees of the open day. Refreshments were available throughout the event and there was a lucky prize draw. The winners were contacted for their prizes.
We would like to thank everyone who attended and their encouraging feedback. We will continue to hold such events in the future.
If you have any further feedback/ suggestions about the Open Day or the Practice, please do e-mail us on WICCG.GATEKEEPER-N85031@NHS.NET
***PLEASE ENSURE WE HAVE YOUR CURRENT MOBILE TELEPHONE NUMBER SO YOU CAN RECEIVE A FREE TEXT REMINDER BEFORE YOUR APPOINTMENT***
You may be aware that from April all practices are required to provide all their patients with a named GP who will have overall responsibility for the care and support that our surgery provides to them.
All patients, including children have been allocated a named, accountable GP. In our practice this is denoted by your "Usual GP".
The Usual GP takes on responsibility for your overall care at the practice.
You will be informed of your Usual GP when you register, however you can also check who your Usual GP is at any time by asking any member of staff.
Patients have been allocated a Usual GP. Reasonable efforts will be made to accommodate a change of Usual GP at your request.
Patients can and should feel free to choose to see any GP or nurse in the practice. However seeing your Usual GP in preference to others will improve your continuity of care.
Patient Access lets you use the online services of your local practice. These may include arranging appointments, repeat medication, secure messages, medical record and updating your details. For further details please contact the reception
NHS 111 Launch
If you require urgent medical assistance that cannot wait until the surgery re-opens, please call 1 1 1.
Calls to the NHS 111 service are free from both landlines and mobiles.
If you have a life threatening medical emergency please dial 999. The surgery Telephone lines will be available again from 8 o’clock on the following morning.
The GP Patient Survey has been designed to give patients the opportunity to comment on their experience of their GP practice. The survey asks about your experiences at Gladstone Medical Centre.
Replies to the survey will help us to understand where improvements are needed. This survey is an opportunity for patients to have their say about how well their practice is doing at providing these services to patients. Please click the below icon to provide your feedback
ALMOST 95% OF OUR PATIENTS GET SAME DAY APPOINTMENTS OR DAY OF THEIR CHOICE.....
We strive to ensure that every patient gets same day appointments or day of their choice. This year our statistics reveal that we have been successful in coming closer to the target. We will continue to provide quality care service to our patients - which is our utmost priority.
This practice participates in the Wirral Prescribing Incentive Scheme. This scheme aims to increase the quality and cost effectiveness of Prescribing.
Think Pharmacy is a Minor Ailment Service, makes it easy for you and your family to get advice and treatment for your health concerns at a time that suits you. All local pharmacies signed up to the service can offer support, advice and treatment for the following conditions:
Oral Thrush in babies
This is an NHS service which is provided free of charge for people who get free prescriptions and for no more than a prescription charge if you pay.
Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone
This information along with your postcode and NHS number but NOT your name, are sent to a secure system where it can be linked with other health information.
YOU HAVE A CHOICE. If you are happy for your information to be used in this way you do not have to do anything. If you wish to prevent this from happening, please pick up a leaflet at reception which includes an opt out form.
One Click Away
Convenience doesn't stop there. You can now access a number of services online. Ordering a repeat prescription, Online book/cancel your appointments or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Health and Happiness
Our team is dedicated to your continued good health; and we will approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
(Site updated 03/01/2019)