There are many ways you can request your repeat prescription, including:
Prescriptions will be ready two working days after ordering. Please note that prescriptions cannot be ordered over the telephone.
The Electronic Prescription Service (EPS) is in operation which allows prescriptions to be sent electronically to a chemist that you nominate. Ask at reception for further details, including if you would like to change your nominated pharmacy. You can also change your nominated chemist via the NHS App.
If ordering by post or placing in the box in the main entrance, you can enclose a stamp-addressed envelope and we will be happy to post it out to you.
Please note that you may have been issued ‘acute’ medication by a doctor, which is medication that has been issued as a one-off item. You won’t be able to re-order acute medication in the same way your repeat medication is ordered. The doctor may wish to see you again before issuing more medication so please contact the Practice if you feel you need more acute medication.
Your local pharmacist should be able to assist you with any questions you have about your prescribed or over-the-counter medication. You can always call the Practice on 0151 645 2306 and we will guide you towards the most appropriate medical professional.
You can click here to use the NHS find a pharmacy service to search for what is available in your area.
As of February 2024, patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription. Please click here for more information about Pharmacy First.
Patients on repeat medication will have their medication reviewed at least once a year. A notification should appear on your repeat prescription slip when this is due. Certain medications will require blood tests to monitor your condition.
Please ensure that you attend your medication review when it is due to avoid unnecessary delays to further prescriptions.
Our doctors will usually be unable to prescribe over-the-counter medications. This is because of government policy to reduce the amount of money the NHS spends on prescriptions for treating minor conditions that usually get better on their own.
You can purchase over-the-counter medications from your pharmacist for any of the following conditions:
|• Acute sore throat
• Coughs, colds, and nasal congestion
|• Minor burns and scalds
• Mild dry skin
• Cradle cap
• Mild irritant dermatitis
• Mild acne
• Warts and verrucas
• Ringworm or athlete’s foot
|Eye and ear conditions
|• Conjunctivitis (aged 2 and over)
• Dry eyes and sore tired eyes
|Urinary and digestive conditions
|• Mild cystitis
• Diarrhoea (adults)
• Nappy rash
• Infrequent constipation
• Indigestion and heartburn
• Haemorrhoids (piles)
|Oral health conditions
|• Prevention of tooth decay
• Teething or mild toothache
• Mouth ulcers
• Oral thrush
|Pain and discomfort
|• Minor pain, discomfort, and fever (such as aches and sprains, headache, period pain, and back pain)
• Infrequent migraine
|• Mild to moderate hay fever
• Excessive sweating
• Infant colic
• Sun protection
• Infrequent cold sores of the lip
• Threadworms (aged 1 and over)
• Insect bites and stings
• Travel sickness
• Head lice